Contact Us
Have a question or need assistance? We're here to help.
Business Hours
Monday - Friday
9:00 AM - 6:00 PM GMT
Send Us a Message
Frequently Asked Questions
How do I start selling on Parts Up?
Visit our Start Selling page to create your seller account. Choose between our free starter plan or premium plan with unlimited listings.
What payment methods do you accept?
We accept all major credit and debit cards through our secure Stripe payment processing system. All transactions are encrypted and secure.
How long does delivery take?
Delivery times vary by seller and location. Most parts are dispatched within 1-2 business days, with standard UK delivery taking 2-5 business days.
What if I receive a faulty part?
All purchases are covered by our buyer protection. Contact the seller or our support team within 14 days of receiving your order to arrange a return or replacement.
For more information, visit our FAQ page.
Our Office
Parts Up Ltd
123 Auto Street
London, UK
SW1A 1AA